FAQ

How much does it cost?

$30 per person. That includes the 80 min experience and group photo printouts.


What is the AGe limit?

14 – 80 years old. If you want to bring younger kids we ask that there is parent supervision and you book the entire room.


CaN I come Drunk?

No. We have the right to refuse service for drunk customers. The rooms are hard enough sober. Drunk people tend to break the props and interior.


What is the Cancellation Policy?

We ask you cancel 24 hours in advance of play time.


What time do I need to arrive?

Please arrive 15 min before play time so you have time to sign waivers, be introduced to the background story of your mission, and drink complimentary coffee.


Will I be playing with strangers?

Unless you fully book the room, others have the option to book the same mission as you. Part of the fun is solving the mission as a team. Stats show strangers have the highest mission success rate.


Are players locked in the room?

No. The goal is to complete the mission, not escape the room. Unfortunately, due to fire code we can not legally lock you in.


Gift vouchers

Need a unique gift for a special occasion? Clockwork Fox gift vouchers can be purchased directly here. Gift vouchers are valid for up to 5 years after their purchase date.


How should I prepare?

Dress comfortably. You will be moving around, and you will get excited. Stilettos, haute couture and too much perfume are No tools of any kind are necessary. Electronics will be stored safely for you, and weapons are not allowed in the facility.


What if I need more time?

Unfortunately, standard bookings are for 80 mins. That said, sometimes groups are determined to finish with absolutely no hints and seemingly no limit on the clock. In this case, they should book back to back rooms (e.g. two bunker sessions in a row). We will just let them stay until they are out of reservation time, or until they make their escape. Naturally, this must be booked beforehand to avoid inconveniencing other guests.


Are reservations required?

Yes. All our bookings and payment are done online. Same day reservations may be available. If you are having trouble doing it online you can also call us to make a booking at (415)123-1234. Walk- in at your own risk. If there is a room available we will gladly take you.


Are you near public transit?

Yes. We are across the street from Yoshi’s restaurant and next door to to Dairy Queen in Jack London Square. This is 1 mile from both the West Oakland Bart Station and Lake Merrit Bart Station. There is also a public shuttle bus from Bart to Jack London Square.


Any other questions?

Please call or message us!